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Request a Refund

Not happy with your order? Share the details below and our team will review your refund request and get back to you within 24 hours.

Your Details

Full Name*

Phone Number*

Email*

Order Number*

Products to Refund*

Enter a valid order number above to see the products from your order.

Reason for Refund*

Approved refunds are transferred to this account. Please make sure the account holder name matches your bank records.

Bank Name*

Account Holder Name*

IBAN / Account Number*

Description*

0/2000

I confirm that the details above are correct and that this order was placed by me.

We review every request and reply within 24 hours.

Refund requests must be raised within 3 days of receiving your order.
Items should be unused, complete and in their original packaging.
Custom-made items such as blinds, curtains, flooring and wall decor are non-refundable unless delivered faulty.
Approved refunds are transferred to the bank account you provide. Most banks take up to 7 working days for the amount to reflect.
You will receive a confirmation email once we have received your request.